Role Overview
We are looking for an experienced Senior Product Consultant to lead our US PreSales function from India. This is a high-impact, customer-facing role that partners closely with Sales, Product, Engineering, Customer Success, and Marketing to drive technical wins across enterprise opportunities.
As the technical advisor for the US region, you will own complex discovery conversations, solution design, product demonstrations, proof-of-concepts (PoCs), technical evaluations, and RFP/RFI responses. This role requires hands-on knowledge of modern web technologies, including HTML, CSS, JavaScript, browser technologies, APIs, cookies, and web application architecture, enabling you to confidently advise customers on implementation, integrations, and solution design. Beyond supporting strategic deals, you will help shape the PreSales function by mentoring team members, establishing best practices, creating reusable assets, and acting as the technical voice of the customer internally.
This role is ideal for someone who combines strong technical depth with commercial acumen and enjoys influencing both customers and internal stakeholders.
What You'll Do
Own Strategic PreSales Engagements
- Lead technical discovery sessions to understand customer business goals, architecture, and implementation requirements.
- Design and present tailored product demonstrations that address complex customer use cases.
- Own technical validation during Proof of Concepts (PoCs) and ensure successful technical evaluations.
- Serve as the trusted technical advisor throughout the sales cycle, helping customers confidently evaluate VWO's platform.
- Partner closely with Account Executives to develop winning strategies for enterprise and strategic opportunities.
- Lead technical responses for RFPs, RFIs, security questionnaires, and compliance-related discussions.
Solution Consulting & Customer Advisory
- Recommend scalable technical solutions using existing platform capabilities while identifying opportunities for product enhancements.
- Advise customers on experimentation strategies, personalization, implementation approaches, and best practices.
- Work closely with Customer Success to support strategic customer consultations and drive product adoption where needed.
- Represent customer requirements internally by collaborating with Product and Engineering teams.
Technical Leadership
- Mentor and coach Product Consultants on technical solutioning, customer engagement, and presentation skills.
- Build and maintain scalable technical collateral, demo environments, implementation playbooks, and competitive battle cards.
- Share knowledge across Sales and Customer Success teams to improve overall technical competency.
- Continuously refine PreSales processes to improve efficiency, scalability, and win rates.
Cross-functional Collaboration
- Partner with Product, Engineering, Customer Success, Support, and Marketing to ensure seamless customer experiences.
- Provide feedback on customer pain points and market trends to influence product roadmap and positioning.
- Stay current with industry trends, competitor offerings, and emerging technologies within Digital Experience Optimization (DXO), CRO, and Martech.
Operational Excellence
- Maintain accurate opportunity documentation and technical notes within Salesforce (SFDC).
- Track technical milestones, customer feedback, and engagement activities throughout the sales cycle.
- Contribute to team KPIs related to technical win rates, PoC success, and overall sales effectiveness.
What We're Looking For
- 8-14 years of experience in PreSales, Sales Engineering, Solutions Consulting, Technical Consulting, or similar customer-facing technical roles within B2B SaaS.
- Proven experience supporting enterprise or strategic customers throughout complex sales cycles.
- Strong understanding of web technologies, including HTML, JavaScript, CSS, browser technologies, cookies, APIs, and web applications (mandatory).
- Experience working with REST APIs, third-party integrations, tag management systems, and implementation architectures.
- Familiarity with backend technologies and mobile applications is a strong advantage.
- Experience responding to RFPs, RFIs, security reviews, and technical due diligence.
- Excellent problem-solving and solution design skills.
- Outstanding presentation and communication skills with the ability to explain technical concepts to both business and technical audiences.
- Experience working directly with global customers, particularly US-based clients.
- Comfortable working in a metrics-driven environment with ownership of technical success across the sales pipeline.
- Experience mentoring or leading junior consultants or solution engineers is highly preferred.
About Wingify
Wingify is the company behind VWO, one of the world's leading digital experience optimization platforms, helping businesses optimize customer experiences through experimentation, personalization, analytics, and customer insights.
Following our merger with AB Tasty, we serve thousands of customers across North America, Europe, and APAC, with a global team of nearly 800 people. Together, we're building one of the most comprehensive Digital Experience Optimization platforms in the market.
Wingify is a remote-first company with over $120M in annual revenue, empowering organizations worldwide to deliver exceptional digital experiences.
Diversity & Inclusion
At Wingify, we are committed to building a diverse, equitable, and inclusive workplace. We believe that diverse perspectives lead to better ideas, stronger execution, and greater innovation. We encourage candidates from all backgrounds and experiences to apply.